FAQ

No, unfortunately we cannot engrave copyrighted logos such as Artists, professional sports teams (NFL, NBA, MLB, NHL, MLS, etc.) or college/school logos. We also cannot engrave copyrighted properties and/or company logos (such as Batman, Superman, Disney, Coca-Cola, etc.)

Custom artwork is set up manually by our design team. For this reason there is no preview as it takes time to make sure everything prints or engraves properly for best results.

Yes, please use the following links below to download your desired template for your shield size: Over-Ear: Photoshop | Illustrator CS6 (CS5 | CS4) download

No, unfortunately we cannot engrave or color print copyrighted logos such as professional sports teams (NFL, NBA, MLB, NHL, MLS, etc.) or college/school logos. We also cannot engrave copyrighted properties and/or company logos (such as Batman, Superman, Disney, Coca-Cola, etc.)

To guarantee the best results, our color printing process should be used only on the central part of the shield. Please refer to our Color Printing Template for a precise guide. For uploaded designs extending from the top to the bottom of the shield, it’s not recommended to have solid color backgrounds as the color will tend to fade away towards the edge. It is also not recommended to have any text/font extend towards the edge of the shield as the text will become blurry and difficult to read (all text should remain within the “sweet spot” in the center of the shield)

The key thing to remember here is bigger is definitely better. While we don't have a required size, it's recommended that, for the best results, your image should be at least 300dpi and 1000px wide. Anything smaller may not produce as sharp of a result.

You can upload your own design on the website after having selected your shield color.

We accept the following types of files for your custom artwork: .JPG, .PNG, .GIF, .BMP, .TIFF, .PSD, .PDF, .AI, .EPS, .SVG, .DOC(X), .CDR

For the ready-made designs, our designers have already selected various complementary color combinations for each design for you to choose from.

Yes, please use the following links below to download your desired template for your shield size: Over-Ear: Photoshop | Illustrator CS6 (CS5 | CS4).download

No, unfortunately we cannot engrave copyrighted logos such as professional sports teams (NFL, NBA, MLB, NHL, MLS, etc.) or college/school logos. We also cannot engrave copyrighted properties and/or company logos (such as Batman, Superman, Disney, Coca-Cola, etc.)

We can easily mirror/reverse any image you'd like, as long as you make a request for it in the order notes section.

Yes, you can. You can either make two layers in your Photoshop or Illustrator files (CLEARLY LABELED), or you can upload one file when making your order, and then email the other file (along with your order number) to customs@v-moda.com.

Due to the curvature of the shields, our engraving machine has limitations on how far to the edge of the shield it can engrave, and therefore it's recommended that you keep your design an 1/8" from the edges.

The rule of thumb here is that whatever is black on your image will get engraved as white, and whatever is white on your image won't get engraved at all (it will be the same color as the shield itself). So, keep that in mind while selecting/creating/uploading your image. If you don't know how to invert your image, do not worry, our customs department will be able to take care of that for you.

No, it's not necessary to vectorize your image if you can't (or don't know how). Our customs department will be able to vectorize it in Illustrator themselves before engraving.

The key thing to remember here is bigger is definitely better. While we don't have any required size, it's recommended that for best engraving results you have an image that is at least 300dpi and 1000px wide or tall. Anything smaller may not engrave as well.

Please remember to "outline" any text/fonts you may have, in case our computers do not have the same font files you are using. Please also be sure to embed (NOT link) any external images you may have in your file, and lastly when saving your .AI file, it's recommended you check the box that reads "Make PDF Compatible Version" for compatibility issues between our software and computers.

Please remember to "rasterize" any text/fonts you may have, in case our computers do not have the same font files you are using.

Yes, we do not require that you upload your artwork in Photoshop or Illustrator format (though it is preferred). You are free to upload a normal image file (JPG, PNG, GIF, etc.) and our customs department can convert to Photoshop and Illustrator formats themselves.

The color printing process uses 3 layers of UV printing (primer, white and CMYK). All colors are printed using the CMYK process, making it possible to produce the entire color spectrum. Please note that the final colors printed on your shields may vary slightly from those you see on your screen/device, which is probably displaying RGB color.

Laser engraving creates your design by using a specially-made laser to strip away the color of the aluminum shield. This means that your design will appear in either white, gray or silver (depending on the shield’s color) with the chosen shield color as the background. Color printing introduces color to the shield with ink, enabling you to create multicolored designs on your chosen shield.

The color printed part of your shield will have a matte finish by default. If you are interested in getting a glossy finish on your design, please opt in for our concierge service and request it of your allocated designer.

Depending on your monitor, there may be minor differences between what you see on screen and what will arrive in the mail. For any doubts, please consult our Customer Service team or opt in for our Concierge Service to have your customization experience guided by one of our design experts.

For the ready-made designs, our designers have already selected various complementary color combinations for each design for you to choose from. For custom uploaded designs, you can print as many colors as you like, however minor editing may occur (such as the removal of the background, etc) to achieve the best possible results. In the event of that happening, your allocated designer will advise you.

It does. However a 25% restocking fee applies to the purchase of custom color printed headphones, and a 50% restocking fee applies to the purchase of a color printed shield kit. If you have any doubts about your individual design, please refer your queries to the designer allocated to you via our concierge service. V-MODA is not responsible for any scratches or peeling of the color printed designs once the shields are in your possession. It is the customer’s responsibility to take care of the shields and prevent them from rubbing or scratching up against any other surface/object.

Yes, this is a service included when using the “Upload Your Own” concierge service.

No, our engraving machine only engraves in the color white (so any image/logo you submit will be engraved as white on the shield color you select).

Each kit contains two shields, along with six V-MODA screws and a screwdriver for easy assembly.

Yes, you can. You can either make two layers in your Photoshop or Illustrator files (CLEARLY LABELED), or you can upload one file when making your order, and then email the other file to custom@v-moda.com .

Each custom shield kit comes with two shields in the color of your choice.