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To Our Community

Due to the current situation caused by COVID‑19, we are taking the necessary precautions to guarantee the safety of our employees at both our offices and warehouse in Los Angeles, USA. Please be advised that there might be shipping delays and that some services will not be running as usual.

For updates on the changing situation, please subscribe to our newsletter below or contact us here:support@v‑

Outstanding orders

In accordance with the current Los Angeles county mandates, our offices and warehouse are temporarily closed. However, we have now managed to resume processing orders with a limited staff. As soon as your order is ready to ship, we will email you with tracking information.

If you have any questions, comments, or if you would like to adjust/cancel your order, please contact us here: support@v‑


Please be informed that we are now shipping orders as usual.


Please be informed that laser‑engraved and color‑printed customization is now available as usual. Some 3D printed precious metals are currently unavailable due to production constraints from our suppliers. As soon as they are available again, the option will become live on our site.

Warranty / Repairs / Immortal Life Program

In accordance with the current Los Angeles county mandates, our offices are temporarily closed. We advise that you hold onto your warranty/repair/Immortal Life Program shipments until the mandates are lifted and our offices are back to operating as usual.



Thank you

Thank you

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