You seem to be using an unsupported browser.
For the best V-MODA online experience, please upgrade to a new browser.

Free US Shipping over $30 — 60 Day Test Drive  |  Paypal, Amazon Pay, Apple Pay, Klarna

add to cart


Worldwide Premier Warranty

For a period of one or two years (depending on product) from the date of retail purchase by the original end-use purchaser, V‑MODA warrants that a product is free from any defects in manufacturing, materials and workmanship, under the following conditions:

  • V‑MODA will repair or replace the product within a reasonable period of time and free of charge for one or two years (depending on product) from the date of retail purchase by the original end-use purchaser with a valid receipt/proof of purchase.
  • Product must be purchased from a V‑MODA authorized reseller and delivered to you in new condition, in original packaging. This warranty does not cover products purchased open box, sold as-is, sold by private party resale or any other third-party purchases from unauthorized resellers.
  • This Limited Warranty does not cover defects resulting from cosmetic damage, acts of God, misuse, accidents, commercial use, unauthorized alteration or modification of the product, improper connection, improper use or attempted repair by unauthorized distributors or resellers.
  • This warranty is void if the label bearing the serial number has been removed or defaced. This Limited Warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country.
  • A valid proof of purchase/receipt is required to send your product in for warranty. If you do not have proof of purchase and/or are out of the warranty period, you are still eligible for our immortal life program. Some places do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • For further/other customer service inquiries, please visit our contact page.

For a list of products under warranty, scroll down or click here.

V-MODA Warranty Form

Please enter your first name.
Please enter your last name.
Please enter your email address.
Please enter a valid email address.
Please enter your address.
Please enter your city name.
Please choose your state.
Please choose your province.
Please choose your state.
Please choose your state.
Please choose your country.
Please enter your zipcode.
Please choose your current product.
You did not enter a valid serial number. It needs to be either a 7-digit alphanumeric string, or a 10 digit numeric string starting with "1100", "1101" or "1400".
Please select where you purchased from.
Please enter your order number. US orders will be 6 digits in length, and EU orders may be 6 digits in length (with the "EU" portion) or 4 digits in length (without the "EU" portion). You can ignore any # symbol.
Please enter your previous Warranty ID Number (it should be 6 digits in length).
Please select your purchase date for your product.
Please choose the problem you're having.
Please write a description of the problem.

* required fields

After submitting the form, please print the PDF file and send along with your damaged headphones to:

5100 S. Eastern Ave.
Los Angeles, CA 90040-2938

Once your headphones and this form are received by us to the address above, we will begin the repair/replacement process and notify you.

V-MODA Products under warranty

Below is a table of our V-MODA products that are covered under our 1-Year or 2-Year premier warranties.

1-year premier



BoomPro X

Crossfade 2 Wireless

Crossfade 2 Wireless Codex

Crossfade LP

Crossfade Wireless

Forza Metallo Wireless

M-200 ANC


2-year premier

Crossfade LP2

Crossfade M-100

Crossfade M-100 Master

Crossfade M-80


Forza Metallo




Vibe Duo

Vibe II






Thank you

Thank you

Please rotate your device

For the best viewing experience, we recommend that you view the V-MODA website in portrait mode when using a smartphone.