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FAQ

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Shipping

Yes, we ship worldwide with various shipping options. Please visit our shipping page for more details.

On/Over-Ear headphones ship with USPS Priority shipping. Other items ship USPS First Class.

As per the regulations in your region, you may be responsible for any VAT/Import Taxes/Duties/Brokerage fees or other fees. These are added after shipment from V-MODA.

Orders are processed during business hours (M-F 8:30AM-5PM PST). Orders placed outside of this time are processed the following business day (i.e. orders placed on Friday night are processed the following Monday).

If you're using First Class shipping for an international shipment, it does not include real time tracking updates.

It's normal for a tracking number (either UPS or USPS) not to show any activity up to 3 business days after you receive your shipping confirmation email, as the labels are made and printed prior to the order being packed and shipped via our warehouse. If you see no movement after 4 or 5 days, please contact our Six-Star Customer Service team.

US If you need to receive an item customized with laser engraving or color printing before 25th December, you should place your order on our website by 7 a.m. PST on 15th December at the latest.*

If you need to receive an item with no customization before 25th December, you should place your order on our website by 7 a.m. PST on 22nd December at the latest.*

*UPS Next Day Air or Next Day Air Saver must be selected at checkout to guarantee arrival before 25th.

INTERNATIONAL If you need to receive an item customized with laser engraving or color printing before 25th December, you should place your order on our website by 7 a.m. PST on 10th December at the latest.*

If you need to receive an item with no customization before 25th December, you should place your order on our website by 7 a.m. PST on 18th December at the latest.*

*UPS Expedited must be selected at checkout to guarantee arrival before 25th.

Warranty

Please fill out a warranty form here. Once you submit the form you will be emailed further instructions (please be sure to check your spam/junk mail folder).

Our Premier Warranty (both 1-year or 2-year) cover any manufacturing defects your headphones may suffer from.

You need the product and proof of purchase (receipt, billing statement, etc.)

All of our products have a 1 or 2-year warranty from the date of purchase. You can find a chart showing each warranty period on our warranty page.

The wait time for headphone repairs/replacement is around 1-2 weeks.

Yes, for purchases from V-MODA.com within 60 days of purchase. If not purchased from V-MODA.com directly, please contact the point of purchase (e.g. Amazon, Microsoft Stores etc.)

If your product was purchased within the last 60 days from our website (V-MODA.com), please send the product, a copy of your proof of purchase, and a note explaining the reason for return as well as your contact info to: V-MODA Refunds 5100 S. Eastern Ave. Los Angeles, CA 90040

The 60-day test drive allows you to try out the product for 60 days when purchased from our website (V-MODA.com). If you are unsatisfied with the product for any reason, you may return it within the 60-day period for a 100% refund of the purchase price.

If your headphones have been overused or broken, and fall outside the warranty period, we offer a coupon towards the purchase of a comparable headphone model.

We ask that you send us the overused/broken headphones with your contact details. We will then e-mail you the discount code. Please note that you will not receive the coupon until after we have received your broken headphones in the mail.

Please contact us at support@v-moda.com before shipping the headphones if you are an international customer.

Sales/Orders

You will receive shipping confirmation email upon shipment of your order with a link to track your shipping status

No, all items within an order will ship together. We do not separate shipments.

Please check with your post office/neighbors/mail receiver first. If the issue remains unresolved, please contact a member of our Six-Star team.

Please contact a member of our Six-Star team.

Please contact a member of our Six-Star team.

Yes, we do offer discounts on large bulk orders (including customized headphone orders), please visit our Corporate Gifts/Bulk Ordering page for more information.

Crossfade Series

The Crossfade LP2 are part of our "Live Series" with heavy bass, while the Crossfade M-100 are part of our "Modern Audiophile" M-Class with more refined mids and highs. Crossfade M-100 Master is the next step in the evolution of the Crossfade M-100, featuring certified Hi-Res Audio for a more sophisticated pure analog sound signature. M-200 meanwhile is a reference studio headphone. Its balanced tonal range and audio accuracy make the M-200 the best choice for the cleanest and most precise sound when composing, mixing and mastering.

While Crossfade Wireless and Crossfade M‑100 share the same driver, Crossfade Wireless have been tuned differently due to the internal VAMP amplifier. Crossfade Wireless is perceived as more “bass heavy” than Crossfade M-100. Crossfade 2 Wireless Codex Edition feature a new driver with Japanese CCAW coil which enables them to support Hi-Res Audio in wired mode. Crossfade M-100 Master share the same driver as Crossfade 2 Wireless Codex Edition, but have been tuned differently for a more sophisticated pure analog sound signature, ideal for critical listening and live mixing. Lastly, the M-200 have been tuned by Roland engineers to be V-MODA’s first reference studio headphones, producing the most balanced and neutral sound of our entire range. The M-200 ANC meanwhile have a warm, inviting, spacious sound signature with deep, precise bass and well-defined mids and pristine highs. The sound EQ can also be customized in the V-MODA app. M-200 ANC also have built-in hybrid active noise cancellation to neutralize any outside disturbances.

To relieve the pressure, you can stretch the headband by bending it outwards (placing hands on the ends of the headband - not the ear cups). You may repeat this process until you're happy with a looser fit. You can also bend the headband inwards to make a tighter fit.

First, try both cords (if provided), making sure the 45-degree angled plug is plugged into your device and not your headphones. Second, test the headphones on multiple devices if possible. If the problem persists, please contact our Six-Star team.

Make sure you have the 45-degree plug inserted into your device (phone, tablet, laptop, etc.) and the straight end plug inserted into your headphones. You may also want to make sure your headphone socket on your device is clean and clear of debris.

Yes they are, please visit our accessories section to purchase extra pairs.

As the ear cup housings on the M-200 are larger and flatter, so must the shields be. The M-200 shields therefore have a larger ‘safe space’ where we can color print or laser engrave your design or logo, but are currently not available for 3D printing. Please note that the Over-Ear Shield Kit is not compatible with the M-200.

BoomPro/Gaming

If your computer and/or device has separate jacks, you will have to use the provided VoIP adapter (female to two-male jacks - labeled headphone and microphone) when plugging in your BoomPro, or else you may experience issues such as no sound or no-volume when using the BoomPro cable.

The 3.5mm plug on the BoomPro Mic is compatible with iOS devices, Android devices, and most computers/PC's. However, if the pin-assignment of the device is not matching up with the BoomPro's preset universal 4P pin-assignment, there is a chance the BoomPro will not work.

M-200, Crossfade M-100 Master, Crossfade 2 Wireless Codex Edition, Crossfade 2 Wireless, Crossfade Wireless, Crossfade M-100, Crossfade LP2, XS, Crossfade M-80, V-80, and Crossfade LP.

Make sure the mute button is switched off, and that the volume knob is turned up. If using with a Windows PC that has separate audio-out and mic-in jacks, make sure you're using the provided VoIP adapter when connecting to the computer (see more below).

Most headphones that have a female 3.5mm (1/8") jack on the ear cup should work, as long as the straight plug on the BoomPro is able to be fully plugged in and make full contact. Headphones that use 2.5mm size jacks will not work (and may not work even with 2.5mm to 3.5mm (1/8") adapters).

Yes, the BoomPro microphone will work out of the box (no adapter needed) with the Sony PlayStation 4. Just plug the 45-degree plug into the headphone jack on the Dualshock 4 controller, and the other end into your headphones.

Yes, the BoomPro microphone will work out of the box (no adapter needed) with the Sony PlayStation Vita. Just plug the 45-degree plug into the headphone jack on the bottom of the Vita, and the other end into your headphones.

The BoomPro microphone will not work out of the box with the Sony PlayStation 3, an adapter will be needed for functionality.

The BoomPro microphone will not work out of the box with the Microsoft Xbox 360, an adapter will be needed for functionality.

The BoomPro microphone will not work out of the box with the Microsoft Xbox One, the official Xbox One headset adapter will be needed for functionality.

No, we currently do not.

Laser Engraving

Each custom shield kit comes with two shields in the color of your choice.

We accept the following types of files for your custom artwork: .JPG, .PNG, .GIF, .BMP, .TIFF, .PSD, .PDF, .AI, .EPS, .SVG, .DOC(X), .CDR

Yes, we do not require that you upload your artwork in Photoshop or Illustrator format (though it is preferred). You are free to upload a normal image file (JPG, PNG, GIF, etc.) and our customs department can convert to Photoshop and Illustrator formats themselves.

Please remember to "rasterize" any text/fonts you may have, in case our computers do not have the same font files you are using.

Please remember to "outline" any text/fonts you may have, in case our computers do not have the same font files you are using. Please also be sure to embed (NOT link) any external images you may have in your file, and lastly when saving your .AI file, it's recommended you check the box that reads "Make PDF Compatible Version" for compatibility issues between our software and computers.

The key thing to remember here is bigger is definitely better. While we don't have any required size, it's recommended that for best engraving results you have an image that is at least 300dpi and 1000px wide or tall. Anything smaller may not engrave as well.

No, it's not necessary to vectorize your image if you can't (or don't know how). Our customs department will be able to vectorize it in Illustrator themselves before engraving.

No, our engraving machine only engraves in the color white (so any image/logo you submit will be engraved as white on the shield color you select).

The rule of thumb here is that whatever is black on your image will get engraved as white, and whatever is white on your image won't get engraved at all (it will be the same color as the shield itself). So, keep that in mind while selecting/creating/uploading your image. If you don't know how to invert your image, do not worry, our customs department will be able to take care of that for you.

Due to the curvature of the shields, our engraving machine has limitations on how far to the edge of the shield it can engrave, and therefore it's recommended that you keep your design an 1/8" from the edges.

Yes, you can. You can either make two layers in your Photoshop or Illustrator files (CLEARLY LABELED), or you can upload one file when making your order, and then email the other file (along with your order number) to customs@v-moda.com.

We can easily mirror/reverse any image you'd like, as long as you make a request for it in the order notes section.

No, unfortunately we cannot engrave copyrighted logos such as professional sports teams (NFL, NBA, MLB, NHL, MLS, etc.) or college/school logos. We also cannot engrave copyrighted properties and/or company logos (such as Batman, Superman, Disney, Coca-Cola, etc.)

Yes, please use the following links below to download your desired template for your shield size: Over-Ear: Photoshop | Illustrator CS6 (CS5 | CS4).download

Color Printing

The color printing process uses 3 layers of UV printing (primer, white and CMYK). All colors are printed using the CMYK process, making it possible to produce the entire color spectrum. Please note that the final colors printed on your shields may vary slightly from those you see on your screen/device, which is probably displaying RGB color.

Each kit contains two shields, along with six V-MODA screws and a screwdriver for easy assembly.

Laser engraving creates your design by using a specially-made laser to strip away the color of the aluminum shield. This means that your design will appear in either white, gray or silver (depending on the shield’s color) with the chosen shield color as the background. Color printing introduces color to the shield with ink, enabling you to create multicolored designs on your chosen shield.

Depending on your monitor, there may be minor differences between what you see on screen and what will arrive in the mail. For any doubts, please consult our Customer Service team or opt in for our Concierge Service to have your customization experience guided by one of our design experts.

For the ready-made designs, our designers have already selected various complementary color combinations for each design for you to choose from. For custom uploaded designs, you can print as many colors as you like, however minor editing may occur (such as the removal of the background, etc) to achieve the best possible results. In the event of that happening, your allocated designer will advise you.

For the ready-made designs, our designers have already selected various complementary color combinations for each design for you to choose from.

We accept the following types of files for your custom artwork: .JPG, .PNG, .GIF, .BMP, .TIFF, .PSD, .PDF, .AI, .EPS, .SVG, .DOC(X), .CDR

You can upload your own design on the website after having selected your shield color.

The key thing to remember here is bigger is definitely better. While we don't have a required size, it's recommended that, for the best results, your image should be at least 300dpi and 1000px wide. Anything smaller may not produce as sharp of a result.

To guarantee the best results, our color printing process should be used only on the central part of the shield. Please refer to our Color Printing Template for a precise guide.

For uploaded designs extending from the top to the bottom of the shield, it’s not recommended to have solid color backgrounds as the color will tend to fade away towards the edge. It is also not recommended to have any text/font extend towards the edge of the shield as the text will become blurry and difficult to read (all text should remain within the “sweet spot” in the center of the shield)

Yes, you can. You can either make two layers in your Photoshop or Illustrator files (CLEARLY LABELED), or you can upload one file when making your order, and then email the other file to custom@v-moda.com .

We can easily mirror/reverse any image you'd like, as long as you make a request for it in the order notes section.

No, unfortunately we cannot engrave or color print copyrighted logos such as professional sports teams (NFL, NBA, MLB, NHL, MLS, etc.) or college/school logos. We also cannot engrave copyrighted properties and/or company logos (such as Batman, Superman, Disney, Coca-Cola, etc.)

Yes, please use the following links below to download your desired template for your shield size: Over-Ear: Photoshop | Illustrator CS6 (CS5 | CS4) download

It does. However a 25% restocking fee applies to the purchase of custom color printed headphones, and a 50% restocking fee applies to the purchase of a color printed shield kit. If you have any doubts about your individual design, please refer your queries to the designer allocated to you via our concierge service.

V-MODA is not responsible for any scratches or peeling of the color printed designs once the shields are in your possession. It is the customer’s responsibility to take care of the shields and prevent them from rubbing or scratching up against any other surface/object.

The color printed part of your shield will have a matte finish by default. If you are interested in getting a glossy finish on your design, please opt in for our concierge service and request it of your allocated designer.

Yes, this is a service included when using the “Upload Your Own” concierge service.

Miscellaneous

It is possible that your mixer/receiver/device is incompatible with our current 1/4" adapter and/or our 1-Button and SharePlay cables. Please try using a standard audio cord (no microphone/splitter) or our CoilPro cable instead.

Please check our No Fugazi page for more details. We recommend only buying from our Verified Resellers. Headphones bought from non-verified resellers could be fake, and are not covered under our Premier Warranty.

For headphones which have the TwistLock mechanism (M-200, Crossfade M-100 Master and Crossfade M-100), insert the balanced cable jack into the input and turn counterclockwise to secure it in place.

The balanced cable will only work with balanced-IN/OUT audio systems. Similar to Bluetooth codecs, both the audio source and the audio output need to be fully compatible to benefit from a high quality connection via a balanced cable.

M-200 ANC

  1. Make sure that M-200 ANC is switched off.
  2. Activate Bluetooth on your device.
  3. Open the V-MODA app
  4. Press and hold the power button for 3 seconds to turn M-200 ANC on. The power button LED will begin to flash twice per second.
  5. Once you see “V-MODA M-200 ANC Not Connected” on the app screen, please tap it. If the screen requests that you pair the headphone, tap "Pair".
  6. Once you have connected the app, go to your smartphone/device's Bluetooth settings and verify that M-200 ANC is connected. The app will connect with M-200 ANC. If a firmware update is available, you will be notified on the screen with a red circle dot.

If you are still unable to complete pairing after following the above procedure, please follow the next steps before trying again. 1. Perform a pairing history reset by pressing and holding the Volume Up and Down buttons at the same time until the power button LED begins to flash. 2. Turn M-200 ANC off. 3. Close the V-MODA app . 4. Delete M-200 ANC from your device's Bluetooth settings. 5. Make sure that M-200 ANC does not appear on your device's Bluetooth settings. 6. Open the V-MODA App. Make sure you don’t see V-MODA M-200 ANC on the app screen.

If you are unable to complete pairing after following both procedures, please reboot your device and try again.

The best setting depends on whatever you’re listening to. V-MODA recommends starting with NO EQ modifications and with ANC ON (default setting) as a starting point, and then adjusting the EQ from there with the app to find the setting that’s right for you in the moment. M-200 ANC’s superb engineering will guarantee that any EQ setting will produce high quality sound!

We recommend using a 5A type adapter which is commonly used for charging smartphones. Even if you use a larger adapter with higher voltage, there is a safety function on M-200 ANC to curb charging and protect against any heat damage.

Yes, the V-MODA App is available for both iOS (on the App Store) and Android (on the Google Play Store)

We tuned M-200 ANC's sound using M-200 as a reference, and we added a little more color for fun everyday listening. We kept the resolution, L/R sound positioning and the overall sound balance of the M-200 but added subtle touches such as a comfortable reverb for a more relaxed and characterful listening experience.

They are adjustable in 5 frequency ranges between 31.5 Hz and 8 kHz.

Yes, you can adjust the active noise cancellation strength on the app in wired mode.

Yes, M-200 ANC will remember the last EQ preset you used on the app.

The default level is set at the maximum (10). If you would like to adjust it, you can do so via the V-MODA App.

M-200 ANC is built in the same style and with the same level of quality as the M-200: they are the same size except for the ear cushions, which are a little larger on the M-200 ANC. M-200 ANC also weighs 30g (1.1oz) more than M-200 due to the built-in ANC technology and battery.

M-200 ANC takes its name from the inspiration for its build, the M-200. The inspiration comes from the style and quality, not the sound!

No, they’re not. M-200 ANC cushions are 27% thicker and designed to produce total sound balance with comfortable reverbs. This is due to M-200 ANC's difference in engineering and weight.

Yes, you can Twistlock the CoilPro Cable into M-200 ANC.

We do not sell spare parts however we offer replacement cushions and 3.5mm jack hole covers. Please contact V-MODA Support at 1-888-V-MODA-LA (1-888-866-3252)

Charging M-200 ANC for 10 minutes will get you 1.5 hours of playback (90 minutes). Charging it for 15 minutes will get you 2 hours of playback. (Under V-MODA testing conditions)

M-200 ANC supports Qualcomm aptX, Qualcomm aptX HD, AAC and SBC.

Yes, all V-MODA headphones come with automatic access to the Immortal Life Program, including the M-200 ANC.

No, if you start charging while M-200 ANC is playing music, the headphone will turn off.

Hexamove

  1. If Hexamove Pro is on, please return it to the charging case to turn it off.
  2. Activate Bluetooth on your smart phone device.
  3. Open the V-MODA app
  4. Take Hexamove Pro out of the charging case. It will automatically enter pairing mode.
  5. Once you see “V-MODA HEXM PRO Not connected” on the app screen, please tap it. If you are asked for pairing on screen, please tap ""Pairing”.
    It will start to connect with Hexamove Pro. If a software update is available, it will show here on screen.

If you cannot pair even after following the above procedure, please follow the below steps. 1. Please perform pairing history reset by following the procedure below 2. Return the earbuds in the charging case 3. Close the case and press and hold the button on the back for 6 seconds 4. When the LED flashes green, the reset is completed.

After following this procedure, if you still are not able to pair, please reboot your smart phone device and try again.

It does not. You will be able to pair Hexamove with multiple devices, but it only connects to one device at a time.

First, pair Hexamove to your computer and set up the video calling software. For speaker setting, select “Headset (Hexamove Pro/Lite)". Do the same for microphone setting.

Press the button on the back of the charging case: if one green LED lights up, you have 0-35% battery. If two green LEDs light up, you have 36-65% battery left, and if three LEDs light up, you have 66% to 100% battery left.

Make sure that Hexamove is selected in the Bluetooth settings of your device. Check that there are no devices that emit radio waves near Hexamove. Reset your pairing history and pair your Hexamove again.

Hexamove Pro comes in Black or White, with 3 sets of interchangeable shields and all accessories (ear hook, sport fin, neck strap and stabilizer). It is also compatible with the EQ Tool in the V-MODA app. Hexamove Lite comes in Red, Black or Sand White.

Hexamove has passed IPX4 testing which means it is protected against sweat and light splashes of water. It is however not recommended to use it under heavy water exposure.

No - Hexamove is designed to withstand sweat and mild weather conditions, but it is not intended to be used under water.

Yes, you can use either the right or left earbud alone to enjoy music or listen to calls.

Please contact our customer service team if you have lost one earbud and are interested in a replacement. In future, take care to use the neck strap and stabilizer accessories to make sure you don't lose your earbuds.

Hexamove supports Qualcomm aptX adaptive, AAC and SBC.

Please clean the earbuds by gently wiping them after use. If there is anything blocking Hexamove's speaker, please remove it before use.

We do not sell spare parts; however, we offer replacement of all accessories. Please contact V-MODA support at 1-888-V-MODA-LA (1-888-866-3252).

S-80

S-80 shields are exclusive only for S-80.  Other V-MODA headphones’ shields cannot be used with S-80.

No, S-80 is not intended to be used under rain or any water exposures.

Yes, all V-MODA headphones come with automatic access to the Immortal Life Program including the S-80.

USB-Type C to USB-Type A charging cord is included in the product. For wall charging adapter, we recommend using a 5A type adapter which is commonly used for charging smartphones.

S-80 supports Qualcomm aptX HD, AAC and SBC.

Please clean the headphones with soft and dry cloth by gently wiping the earcups after use.  Also, take out the earcups and clean inside the earcups and around the driver unit.

We do not sell spare parts; however, we offer replacement of all accessories. Please contact V-MODA support at 1-888-V-MODA-LA (1-888-866-3252) or contact support@v-moda.com.

No, if you start charging while S-80 is playing music, the headphone will turn off.

Twist both L/R earcups outside.  S-80 changes to speaker mode.

S-80 all wireless headphones, USB-C to A charging cable, 1-Year Warranty and Immortal Life Replacement Program.

  • Make sure that S-80 is switched off.
  • Activate Bluetooth on your device (smart phone)
  • Press and hold the power button for 5 seconds to activate pairing mode. The power button LED will begin to flash twice per second.
  • Select “V-MODA S-80” on your device’s Bluetooth settings and then open and activate “V-MODA HEADPHONE EDITOR” app
  • If you see “V-MODA S-80 ” on the screen, select it to connect.

If you cannot pair even after following the above procedure, please follow the next steps.

  • Perform a paring history rest by pressing and holding the volume up and down buttons at the same time until the power button LED begins to flash.
  • Turn S-80 power off.
  • Close the V-MODA app.
  • Delete V-MODA S-80 from your device’s Bluetooth settings.
  • Perform the pairing settings again.

If you are unable to complete pairing after following both procedures, please reboot your device and try again.

S-80 can only be used with wireless connection.

You can set your own EQ or choose one of the 4 presets EQ.  Also, if there is any new firmware available, it will indicate on the app screen to install with a red dot on the setting screen.

When the remaining battery on S-80 is less than 20%, the power button LED changes to red and provides you with 2 beeping sound.

First, check the volume of your device and check that S-80 is charged.  Then, make sure S-80 is selected in the Bluetooth setting of your device.  Check that there are no multiple devices that emit radio waves near the S-80.  Perform the reset paired device history and pair your S-80 again.

Crossfade 3 Wireless

Crossfade 3 Wireless Pairing:

1.Make sure that Crossfade 3 Wireless is switched off.
2.Activate Bluetooth on your device (smart phone)
3.Press and hold the power button for 5 seconds to activate pairing mode. The power button LED will begin to flash twice per second.
4.Select “V-MODA XFBT3” on your device’s Bluetooth settings and open and activate “V-MODA HEADPHONE EDITOR” app.
5.If you see “V-MODA XFBT3” on the screen, select it to connect.

While audio is coming from the device, it may take some time to pair with an app. Thus, if you cannot pair even after following the above procedure, please stop the audio and follow the next steps.
Perform a pairing history reset by pressing and holding the volume up and down buttons at the same time until the power button LED begins to flash.

1.Turn Crossfade 3 Wireless power off.
2.Close the V-MODA app
3.Delete V-MODA XFBT3 from your device’s Bluetooth settings.
4.Perform the pairing settings again.

If you are unable to complete pairing after following both procedures, please reboot your device and try again.

When the remaining battery on Crossfade 3 Wireless is less than 20%, the power button LED changes to red and provides you with 2 beeping sound.

First, check the volume of your device and check that Crossfade 3 Wireless is charged. Then, make sure Crossfade 3 Wireless is selected in the Bluetooth setting of your device. Check that there are no multiple devices that emit radio waves near the headphones. Perform the reset paired device history and pair your Crossfade 3 Wireless again.

The overall appearance of Crossfade 3 Wireless uses the same V-MODA design chassis of Crossfade 2 Wireless Codex Edition; however, the difference is more than a minor change.
First, the sound is redesigned to produce the most immersive club music sound. Second, we’ve updated the looks with new colors (Gunmetal Black, Bronze Black and Matte Black) and refined stylish V-MODA design with new logo.
Third, as an additional feature, V-MODA app can be used with Crossfade 3 Wireless to customize your sound by EQ and upgrade the firmware. Shield customization and personalization can be done with both Crossfade 2 Wireless Codex Edition and Crossfade 3 Wireless to make your own Crossfade headphones.

You can set your own EQ or choose one of the 5 presets EQ per music genre.  Also, if there is any new firmware available, it will indicate on the app screen to install with a red dot on the setting screen. 

No, Crossfade 3 Wireless is not intended to be used in a rainy condition or any water exposures.  

Crossfade 3 Wireless has no active noise cancelling function but will be able to cut 20dB level of high frequencies passively.

Yes, shields for LP2, M-100 Master, and Crossfade Wireless Series are the same. Thus, you can swop the shields with those models. Please note that you cannot use M-200, M-200ANC and S-80 shields with Crossfade Wireless models.

Crossfade 3 Wireless supports Qualcomm aptX HD, AAC and SBC.

We do not sell spare parts; however, we offer replacement of all accessories. Please contact V-MODA support at 1-888-V-MODA-LA (1-888-866-3252) or contact support@v-moda.com .

Charging Crossfade 3 Wireless for 10 minutes will get you 1.5 hours of playback (90 minutes). Charging it for 15 minutes will get you 2 hours of playback. (Under V-MODA testing conditions)

No, if you start charging while Crossfade 3 Wireless is playing music, the headphone will turn off.

USB-Type C to USB-Type A charging cord is included in the product.  For wall charging adapter, we recommend using a 5A type adapter which is commonly used for charging smartphones.

Crossfade 3 Wireless headphones, Exoskeleton Carry Case, Carabiner Clip, Aramid Fiber-Reinforced 1-Button Microphone Cable, USB-C to A charging cable, Gold Plated ¼” Adapter, 1-Year Warranty and Immortal Life Replacement Program

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